As we receive a lot of questions regarding the reimbursement of the 9€ ticket:
We are not responsible for this reimbursement, the enrollment office is.
If you’re missing a TAN list, your tan isn’t working, your reimbursement haven’t been transferred yet or you can’t find the buttons for reimbursement in Agnes: Read this info-page from the enrollment office. We can’t help you with that.
The only case in which you can contact us is if it says in your Agnes account that you’re not entitled to a reimbursement because you received a subsidy from the social funds from us for summer semester 2022 but this hasn’t been the case.
We can then check if we happen to have an (accepted) application from you.
In every other case: Enrollment office!
From the email from the Öffentlicheitsreferat from the 12th of December:
if you have any questions or complications, please do not contact us or the Semesterticket Office, but rather the Student Services, i.e. the Enrolment Office. You are also welcome to call the Compass Hotline. The correct number is 4930209370333.
As of Monday, according to the Student Service Centre, 35% of students have submitted an application via the online refund form in AGNES. The Student Service takes care of the administrative tasks related to the refund on behalf of the student body. It takes about three weeks after you submit your application for the money to arrive in your account. According to the Student Service, the first payments will be made this week.
Because we currently receive a lot of inquiries about the reimbursement of the 9€-ticket, we need to say it again:
We at Semtix are not involved in this reimbursement!
The enrollment office is in charge of the ticket’s & fee’s administration.
There should have been an email from the University & RefRat regarding the reimbursement process.
We also don’t have news about this and don’t know more than you.
Please refrain from sending us further inquiries about the 9€-ticket reimbursement.
As soon as we know more, we’ll post an update here.
If you can’t find a new update on our website, that is because we still don’t know more about it.
Dear applicants from Kunsthochschule Berlin Weißensee, once again payment of the subsidies is delayed due to us waiting for information from other departments, without which we can’t proceed. Once we have received all the data we need, we will send out the notifications and start the payment process asap, but this might still take a few weeks. We’re very sorry and appreciate your patience!
Dear applicants, we increasingly receive applications after the application period and grace period are over. Please note:
The regular application period runs until 31.7. for the following winter semester, 28./29.2. for the following summer semester. This is the period within which you should generally submit your applications.
There is a 14-day grace period, i.e. until 14.8. for WiSe and 14.3. for SoSe you may still submit your applications without giving a reason for being late. This should be an exception for times when you can’t submit the application within the normal period.
Applications that we receive from 15.8./15.3. can only be accepted if you give a reason for why it wasn’t possible to submit them on time (this does not include simply forgetting about the dates!)
Late applications make it harder for us to plan, cause extra work, and therefore delay processing all applications. So please make sure to submit your applications in time and if you’re late, include a reason with your application.
The Department of Ecology and Environmental Protection is currently in
exchange with the HU Student Services, the Semesterticket Büro and the
Department of Finance to work out a solution that is as unbureaucratic
as possible, internal to the HU and compliant with data protection laws.
The reimbursement (per month of EUR23.30, i.e. a total of up to EUR69.90
for three months) by the VBB is planned for October 2022. The sum cannot
be paid out by Humboldt-Universität zu Berlin before then.
More detailed information on how to apply for a refund via AGNES will be
sent to you during the semester break in a joint newsletter from the
Student Council and the Department of Student Service, which organizes
the processing of the refunds. In addition, we will publish updates
regularly on this website.
We would like to ask for your patience. You do *not* need to apply for a
partial refund of your s emester ticket in advance by sending an email
to the Student Service Department and/or the Semester Ticket Office. We
thank you for not sending us individual requests, but for informing
yourself via the homepage.
Should you leave the HU (prematurely) within the summer semester 2022
(exmatriculation, etc.), your application for exmatriculation will also
be considered as an application for a refund in connection with the 9EUR
ticket. You will also receive a refund of
up to EUR69.90 in October 2022 at the earliest to the account from which
you paid the fees for the summer semester 2022.
Referat for Ecology and Environmental Protection
Dear applicants, due to technical issues the payment of the SoSe 22 subsidies for HU will be delayed. We were expecting them to be paid out this week, now it will likely be another 1-2 weeks. We apologise, and appreciate your patience!
This Wednesday, the 13th of July, we won’t be able to offer phone counselling, because we’ll be busy with the notifications for your summer semester applications.
(This also means that you’ll soon have those notifications in your mailbox.
In case your bank account has changed since your application, please tell us the new details so any granted subsidies may find their way to your account. :))
we expect to send the notifications about your summer semester 2022 applications around mid July, and the corresponding payouts probably around end of July.
In case your bank account has changed since your applications, please tell us the new information soon, so the granted subsidies will be transferred to your new account.
We estimate that the granted subsidies will be transferred around end of July until mid August.
But those are preliminary estimations!
As soon as we send out the notifications and payouts, we’ll let you now in an update here.
Please for now refrain from inquiries about the the state of the applications, notifications or payouts.
In case you can’t pay the next re-enrollment fee without the subsidy, you can contact the enrollment office and ask for an extension the the deadline.
Due to illness, we can unfortunately not offer phone councelling on Friday, the 24th of June.
You can however still contact us via email or during the phone councelling time on Wednesday.
Dear applicants, the application forms for winter semester 2022/23 are finally online – you can find them here. Please make sure to send them in by 31. July (plus 14 days grace period).