Ihr Lieben,

danke an euch alle für eure Geduld und euer Verständnis (und das fleißige Schicken von Adress-und Bankänderungen). Wir wissen, wie frustrierend es ist so lange warten zu müssen, gerade wenn man selbst viele Sorgen und Nöte hat. Wir können endlich zeitnah den Bescheidedruck angehen und werden danach nahtlos weitermachen. Leider arbeiten wir schon wieder komplett reduziert, aber wir sind trotzdem guter Dinge weiter Zeit aufholen zu können. Vorher gehen aber auch wir in die wohlverdienten Weihnachtsferien vom 22.12.25 bis zum 02.01.26.

Wir wünschen euch allen ein schönes Fest (falls ihr feiert) und einen guten Rutsch.

Eure Semtix crew

Dear all,

Thank you all for your patience and understanding (and for diligently sending us your address and bank details changes). We know how frustrating it is to have to wait so long, especially when you have a lot of worries and needs of your own. We can finally start printing the notifications in a timely manner and will then continue seamlessly. Unfortunately, we are still working at reduced capacity, but we are nevertheless optimistic that we will be able to catch up. Before that, however, we will be taking our well-deserved Christmas vacation from December 22, 2025, to January 2, 2026.

We wish you all a wonderful holiday season (if you celebrate) and a happy New Year.

Your Semtix crew

Hey dears,

Due to sickness, we can only offer consultation via telephone on Wednesday (19.11).

Thanks for your understanding.

SemTix

Dear all,

due to a staffing matter, the consultation will not take place today.

Kind regards

your Semtix crew

We are reopening our office for personal counselling on applying for the semester ticket subsidy!

The new counselling hours are:

Monday, 12:00-14:00 (english, german)
Wednesday, 14:30-16:30 (english, german, spanish)

You can come by without an appointment in room 1050
in the main building of Humboldt University
Unter den Linden 6
(main entrance, then left at the end of the corridor).

We ask you to wear a mask. We will be tested and symptom-free, and can put on a mask if desired.

We can also be reached by telephone during consultation hours on
030 2093 70296

All those who made an individual payment in SoSe24, please continue to make a personal appointment by e-mail.

Dear applicants,

From tomorrow, your notifications for the winter semester 23/24 will be on their way to you. Please check that your bank account details are up-to-date and correct. If not, please let us know IMMEDIATELY by e-mail so that we can ensure that the money arrives where it is supposed to.

If everything is correct, you should receive the money at the beginning of April. Please refrain from making any enquiries about the whereabouts of the money BEFOREhand. Money transfers will be made by the HU cash office, which can take up to 3 weeks, so this is no longer in our hands.

Kind regards,

your Semtix crew

Dear applicants,

We are currently receiving many enquiries about the status of your WiSe 23/24 applications. We are on the home stretch and will send out your notifications within the next few weeks, we will keep you posted here when exactly.

We would like to remind you once again that it was unclear for a long time if and how things would continue with the semester ticket and thus also with our office, which led to considerable delays in work processes on all fronts. However, we are catching up again and you can all help: At the moment, for example, it is particularly important to inform us immediately of any changes of address and/or bank details, as this is the only way we can ensure that the money actually reaches you.

Best regards and until the next post,

your Semtix crew

Dear applicants,

Here are the first possible dates on which you can come to the office to discuss everything else concerning the individual payment agreement with us.

Please make sure to bring complete applications including the necessary supporting documents.

Monday, 26. 02. 2024: 1 p.m. / 2 p.m. / 3 p.m. / 4 p.m.

Tuesday, 27. 02. 2024: 11 a.m./12 p.m./1 p.m.

Wednesday, 28. 02. 2024: 12 p.m./1 p.m./2 p.m./3 p.m./4 p.m./5 p.m.

Further dates for March 6, 2024 (10 a.m. – 5 p.m.) and then again from March 18, 2024 will follow shortly.

Your Semtix Team

Good news: The Deutschlandsemesterticket will be available at HU in SoSe24.

The subsidy from the social fund and the semester ticket office depend on the existence of the semester ticket. Due to the uncertainties and last minute decisions regarding the future of the semester ticket, which came shortly before the winter break, we are only now able to say with certainty that the subsidy will be available in SoSe24.

For this reason, the application period has been postponed by a few weeks. We will upload the application forms at the beginning of February and you will have just as much time as usual to send us your applications. This will not have any negative impact on the application process.

Dear applicants,

We are currently processing and prioritising WiSe23/24 applications. Please keep in mind the following information while we continue with this process:

– The situation of the existence of the Semesterticketbüro is till this date, uncertain.

– We are understaffed and there‘s currently a hiring freeze.

– As a result of the first two points, we don‘t have the information on how you can apply for the SoSe24 subsidy. Similarly: no information yet about any possibility of individual payments for SoSe24.

We sincerely apologise for the inconvenience and any additional struggles that this may create.

We will post here any new updates.

Finally: This week we will send out your notifications for the SoSe23! In the following 2 weeks we will take care of the payouts, so you should receive the subsidies around mid-September.