from the 19th of December until New Year’s Day, we’ll be on winter break.
That means we’ll probably neither answer emails nor the phone.
Please refrain from inquiries about the state of the applictions. (As soon as there are news, you’ll find them here.)
We planned to send out the notifications for the winter semester 22/23 applications around mid January, so you’ll have them in your physical mailbox around Mid to End of January. Please keep an eye on your mailbox and let us know if you’ve moved since you submitted your application.
In case you IBAN changed since submitting your application, please also let us know in time.
(As soon as we’ve sent the notifications, we’ll post an update here.)
The new application forms (for summer semester 2023) can be found here in the first (or latest in the second) week of January.
At last: If you have any questions or problems regarding the 9€ ticket reimbursement, please read this post.
We wish you a happy free time and wonderful holidays (in case you celebrate anything in that time).
Until next year!
As we receive a lot of questions regarding the reimbursement of the 9€ ticket:
We are not responsible for this reimbursement, the enrollment office is.
If you’re missing a TAN list, your tan isn’t working, your reimbursement haven’t been transferred yet or you can’t find the buttons for reimbursement in Agnes: Read this info-page from the enrollment office. We can’t help you with that.
The only case in which you can contact us is if it says in your Agnes account that you’re not entitled to a reimbursement because you received a subsidy from the social funds from us for summer semester 2022 but this hasn’t been the case.
We can then check if we happen to have an (accepted) application from you.
In every other case: Enrollment office!
From the email from the Öffentlicheitsreferat from the 12th of December:
if you have any questions or complications, please do not contact us or the Semesterticket Office, but rather the Student Services, i.e. the Enrolment Office. You are also welcome to call the Compass Hotline. The correct number is 4930209370333.
As of Monday, according to the Student Service Centre, 35% of students have submitted an application via the online refund form in AGNES. The Student Service takes care of the administrative tasks related to the refund on behalf of the student body. It takes about three weeks after you submit your application for the money to arrive in your account. According to the Student Service, the first payments will be made this week.