Dear applicants, here’s an update on how the Semesterticketbüro is handling the current situation:

• We have not been allowed into our office since mid-March, and since we can only access your applications from there, we have not been able to continue processing them. We’re currently trying to find a solution that will let us pay your subsidies as timely as possible, but we can’t say yet when that is going to be or how it’s going to work. Please be patient a little longer, we will keep you updated.
• It took a while, but we are now able to access our emails from home and are currently working on answering everything in our inbox. Unfortunately we still can’t be reached via phone.
• Please do NOT send us questions about your applications. As stated above, we can not access them from home and can not answer any questions about whether they have arrived, how far they’ve been processed or if anything is missing.
• As usual we can accept belated applications only if you’re newly matriculated in summer semester 2020 or if exceptional circumstances prevented you from applying in time (e.g. if you were outside of Germany during the application period and only returned now). We genereally can not accept applications that are late due to the current situation with Covid-19, both because that would be unfair to everyone else who applied in time and because the application is about the fees paid in January/February and considers your situation in July-December 2019, so that the current situation is irrelevant for the application. However, the application period for winter semester is going to start in June (if all goes according to plan) and that will cover January-June 2020, so feel free to apply then.
• As far as we are aware there are currently no plans for a general refund of the semester ticket fees due to the current situation, despite no classes being held in person. In general, if you have questions regarding the issuing, payment or validity of the semester ticket, please contact the matriculation office, since we don’t have anything to do with that.
• If you are in a difficult situation financially, please contact the Refrat’s social counselling (beratung.allgemein @ refrat.hu-berlin.de) or finance counselling (beratung.bafoeg @ refrat.hu-berlin.de ) teams.

We hope you’re all getting through this crisis as easily as possible and are looking forward to being there for you again soon.

Dear applicants,

due to the current events concerning Covid-19 we have to inform you, that we will close the Semesterticket office until further notice. As soon as we are able to continue our work, we are going to notice you here.

Furthermore we would like to calm you about deadlines, which can not be uphold in the future – we will work with the uni administration on possible solutions etc.

Wishing you all and your beloved ones a good time according to the circumstances, watch out for yourselves,

Sincerly Yours,

The Semtix-Team

The application period (including a two week grace period) ended on March 14th, 2019.

Now we only accept applications only in case of the following exceptions:

• If you are newly enrolled in SoSe 19 (e.g. students in the first semester at Humboldt-University or first semester Master) please apply within six weeks after your enrolment.
• In case of reasons that you are not responsible for (e.g. due to illness etc.). Sometimes it is necessary to enclose a proof with your application (e.g. doctor’s statement).

If you are unsure if one of the above applies to you or if/how you can prove either please do contact us personally or per telephone during our opening hours.

Late applications without any information about the reasons for the delay will be sent back.

We are sorry to inform you, that the decision letters regarding subsidiaries from the social funds are going to be delayed this year. This happened due to the personnel policy of HU during the last year and and a currently high sick leave in our team. We hope to send out the letters next week Thursday, 17th Jan 2019.

Information about the pay out of the subsidiaries will follow.

The application period for summer semester 2019 starts at 01/01/2019, please hand in your application forms until 02/28/2019.

During the first week of January our office will be closed (due to academic vacations). We’re looking forward to welcome you back for counseling hours at 01/07/2019!

The new forms can be found here: Forms

The application period (including a two week grace period) ended on August 14th, 2018.

From now on we only accept applications in case of the following exceptions:

• If you are newly enrolled in WiSe 18/19 (e.g. students in the first semester at Humboldt or first semester Master) please apply within six weeks after your enrolment. If that is the case, please mark “I was newly matriculated…” on the application form.
• If you could not apply in the application period for reasons that you are not responsible for (e.g. due to illness etc.). Please add a short explanation of the situation to your application and if possible provide proof (e.g. doctor’s statement).

If you are unsure if one of the above applies to you or if/how you can prove either please do contact us personally or per telephone during our opening hours.

Late applications without any information about the reasons for the delay will be sent back.

Because of an important team meeting our office in Adlershof will not be open on 27.01.2016. We apologize!

We are looking for a new member for our office team, starting April 1st, 2016. Applicants need to be enrolled in a German university. For details, please see the official advertisement (in German): Stellenausschreibung_HU_Semtix_01.04.2016

Dear applicants,

unfortunately we have to close our office today at 5 p.m. due to illness.

We are here for you again on Friday (and on Thursday in Adlershof).