Reimbursement update

Dear all,
unfortunately, we could only issue the payment of your subsidies by Tuesday this week. We’re very sorry for the delay. The money should be on your accounts by the end of next week the latest.
In case you informed us about your new IBAN/bank account after the 10th of August, we’ll probably have issued the payment to your old account, so it’d take some time for the money to come back. We’ll then have to re-issue the payment manually. So it would take a bit longer, but you’ll get the subsidy nonetheless.
Until the end of next week, please refrain from further personal inquiries about the status of your payment.

Best regards,
Your Semtix crew